Legal Contacts & Abuse Reporting
This page provides DeltaFox's official contact points for abuse reports, law enforcement requests, GDPR data subject requests, and legal communications. In compliance with the Digital Services Act (EU Reg. 2022/2065) and GDPR (EU Reg. 2016/679).
Data Controller & Service Provider DSA Art. 11
DeltaFox is an open source project developed and maintained by an independent developer, on a non-commercial, non-profit basis. The service is not a commercial activity and does not generate revenue. The data controller is the natural person identified below.
- Project name
- DeltaFox
- Nature
- Open source project · Independent developer
- Jurisdiction
- Italy (EU)
- Servers
- European Economic Area (Hetzner, Helsinki — Finland)
- Repository
- https://deltafoxxx.eu
For requests requiring legally binding communications, a certified email (PEC) is being activated. Until then, the email addresses below are the official channels.
Abuse & Illegal Content Reporting DSA Art. 16
If you are a victim or witness of abuse committed via DeltaFox (harassment, stalking, threats, fraud, illegal content, distribution of child sexual abuse material, etc.), report it immediately to the address below. We review every report and take appropriate measures, including account suspension and cooperation with relevant authorities.
To speed up review, include in your report: (a) description of the abuse, (b) username of the user involved, (c) approximate date/time, (d) any screenshots or evidence. Note that message content is end-to-end encrypted and not accessible to the service provider.
In case of immediate danger to yourself or others, contact law enforcement directly (112 in Italy / EU). Reports to this address do not replace a formal police complaint.
GDPR Requests (Data Subject Rights) GDPR Art. 15-22
Under EU Regulation 2016/679 you have the right to: access your data (Art. 15), rectify it (Art. 16), erase it (Art. 17 — "right to be forgotten"), restrict processing (Art. 18), portability (Art. 20), object to processing (Art. 21), and withdraw consent at any time.
To exercise your rights, write to the address below specifying: (a) account username, (b) right being exercised, (c) ID document (only required for requests affecting account integrity).
You also have the right to lodge a complaint with the Italian Data Protection Authority (garanteprivacy.it) or with the supervisory authority in your country of residence.
Law Enforcement & Judicial Requests DSA Art. 9-10
DeltaFox cooperates with valid legal requests from law enforcement, judicial authorities, and other competent authorities, in accordance with applicable EU and national law (Italian Legislative Decree 70/2003, GDPR, Budapest Convention on Cybercrime, MLAT).
Requests must originate from a verifiable institutional account and include:
- Identity of the requesting authority (official letterhead, officer name, direct contacts)
- Legal basis and proceeding reference (case number, code article, court order)
- Target user identifier (username, registered email, account ID)
- Data categories requested and time range
- Any non-disclosure obligation (gag order)
Important: message content between users is end-to-end encrypted with keys that remain exclusively on user devices. DeltaFox does not hold these keys and cannot decrypt messages, even when ordered to. Limited metadata may be provided (username, registration date, registration IP if available, connection timestamps).
Legal references: EU Reg. 2021/784 (TCO), EU Dir. 2019/713, DSA Art. 18 (suspicion of criminal offence reporting), Italian CNCPO Polizia Postale (CSAM), Budapest Convention 2001.
Child Sexual Abuse Material (CSAM) — Priority Reporting
DeltaFox has zero tolerance for child sexual exploitation. Any suspected CSAM report receives top priority and is forwarded to the Italian National Center for the Fight Against Online Child Pornography (CNCPO — Polizia Postale) or the competent authority of the involved country.
- To report CSAM: use the abuse@ email with subject «[URGENT-CSAM]»
- In Italy, also report directly: commissariatodips.it (Polizia Postale)
- International reporting: www.inhope.org / www.missingkids.org (NCMEC)
Transparency Report DSA Art. 24
We publish a periodic transparency report with the number of authority requests received, abuse reports, suspended accounts and data disclosed. Publication is mandatory under the Digital Services Act.